FAQ

FAQ 2017-07-19T22:20:25+00:00
The only parts of your RoughRider that cannot be locally repaired or replaced are the caster wheels which you can order directly from RoughRider America, our sales agent. The bearings can be purchased online or at an automotive store; Tires and spokes and rims can be purchased from a bicycle shop. The hub is a special wheelchair hub and should be used when building a new wheel. A bicycle or wheelchair repair shop can replace any of the rear wheel parts. All other nuts and bolts can be purchased either from a local hardware store or online. Be sure to check the parts specifications on our website before purchasing.
The RoughRider comes with a 1-year manufacturer’s warranty. We will replace or repair at our discretion.
Returns for refunds are allowed only if the box has not been opened. However, we will list the chair on our website for free for you to sell to a third party. Our only role will be to list the chair.
If you order the wrong size, we can sell you a replacement x-brace with upholstery.
Whirlwind has no formal relationship with San Francisco State University since July 2014.
100% of donations made by check go to Whirlwind. A small fee is deducted from donations made by credit card or PayPal.
https://www.youtube.com/watch?v=ts366TRb51Y
Rough Rider Assembly from Whirlwind Wheelchair on Vimeo.

To save a copy of this video, go to Https://Vimeo.com/37147437 click the “download” button, and select the file size you want.

Download Assembly Guide Large Format 22″ X 17″
Download Assembly Guide Letter Size: 8.5″ X 11″

Currently, WPAC Managers and provision trainers will need to have an advanced level of English proficiency as training will be conducted in English. Management forms and documents will need to be completed in English. We plan to develop Spanish Language training capacity in the future.
Wheelchair provision for the World Health Organization refers to the process of providing a wheelchair to the user, from assessment by qualified provider, to fitting and user training, and continuing on with the availability of services for followup and repair. You can learn more about provision, including design and manufacturing of appropriate products by reading the WHO Guidelines on the Provision of Manual Wheelchairs.

Whirlwind recognizes that it is not enough to simply give or even sell a wheelchair. Wheelchair users need their chairs to be comfortable, no wider than necessary so they can easily push them and pass through narrow doorways, a cushion especially if they lack sensation in their buttocks, the proper back height and tension for good posture, custom rear wheel position for optimal pushing and safety, and training in how to use their wheelchairs. They also need their chairs to be strong and durable, but easily and inexpensively repairable when they do break “For many people, an appropriate, well-designed and well-fitted wheelchair can be the first step towards inclusion and participation in society.” WPACs will be trained and expected to implement and train others locally in WHO Wheelchair provision standards.

  • Caitlyn Meyers In Iceland

Caitlyn Meyers Overcomes Obstacles with her RoughRider in Iceland

February 8th, 2018|Comments Off on Caitlyn Meyers Overcomes Obstacles with her RoughRider in Iceland

In 2013, I was still struggling with pain and reduced strength in my legs from when a car hit me while I was crossing the road six years previously. I was also planning my

  • Nenekawa Toca

Amazon Elder with Polio Receives New RoughRider Wheelchair

February 2nd, 2018|Comments Off on Amazon Elder with Polio Receives New RoughRider Wheelchair

We're excited that Nenekawa Toca, an elder from the Indigenous Nationality Waorani, that lives in the Amazonian region of Ecuador has received his new RoughRider wheelchair! He contracted polio in his early 20's at

New RoughRiders distributed by Global Mobility in DaNang, Vietnam, January 2018

January 30th, 2018|Comments Off on New RoughRiders distributed by Global Mobility in DaNang, Vietnam, January 2018

New recipients of RoughRider wheelchairs distributed by one of Whirlwind's partners, Global Mobility. In DaNang, Vietnam. January 2018! #roughrider #whirlwindwheechair #globalmobility

2017 Annual Newsletter

November 28th, 2017|Comments Off on 2017 Annual Newsletter

In this issue: First Chinese-Made RoughRiders® Delivered in China Morocco Peace Wheels Project Choosing a Whirlwind RoughRider for Quadriplegics Photo Contest Winner The Arizona-Sonora Border Project (ARSOBO) Wheelchair Design Updates Download the 2017 Newsletter

President's Day Weekend SPECIAL ~$125 OFF the ROUGHRIDER WheelChair! PROMO CODE LOVEMYRIDE
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