FAQ

FAQ 2017-07-19T22:20:25+00:00
The only parts of your RoughRider that cannot be locally repaired or replaced are the caster wheels which you can order directly from RoughRider America, our sales agent. The bearings can be purchased online or at an automotive store; Tires and spokes and rims can be purchased from a bicycle shop. The hub is a special wheelchair hub and should be used when building a new wheel. A bicycle or wheelchair repair shop can replace any of the rear wheel parts. All other nuts and bolts can be purchased either from a local hardware store or online. Be sure to check the parts specifications on our website before purchasing.
The RoughRider comes with a 1-year manufacturer’s warranty. We will replace or repair at our discretion.
Returns for refunds are allowed only if the box has not been opened. However, we will list the chair on our website for free for you to sell to a third party. Our only role will be to list the chair.
If you order the wrong size, we can sell you a replacement x-brace with upholstery.
Whirlwind has no formal relationship with San Francisco State University since July 2014.
100% of donations made by check go to Whirlwind. A small fee is deducted from donations made by credit card or PayPal.
https://www.youtube.com/watch?v=ts366TRb51Y
Rough Rider Assembly from Whirlwind Wheelchair on Vimeo.

To save a copy of this video, go to Https://Vimeo.com/37147437 click the “download” button, and select the file size you want.

Download Assembly Guide Large Format 22″ X 17″
Download Assembly Guide Letter Size: 8.5″ X 11″

Currently, WPAC Managers and provision trainers will need to have an advanced level of English proficiency as training will be conducted in English. Management forms and documents will need to be completed in English. We plan to develop Spanish Language training capacity in the future.
Wheelchair provision for the World Health Organization refers to the process of providing a wheelchair to the user, from assessment by qualified provider, to fitting and user training, and continuing on with the availability of services for followup and repair. You can learn more about provision, including design and manufacturing of appropriate products by reading the WHO Guidelines on the Provision of Manual Wheelchairs.

Whirlwind recognizes that it is not enough to simply give or even sell a wheelchair. Wheelchair users need their chairs to be comfortable, no wider than necessary so they can easily push them and pass through narrow doorways, a cushion especially if they lack sensation in their buttocks, the proper back height and tension for good posture, custom rear wheel position for optimal pushing and safety, and training in how to use their wheelchairs. They also need their chairs to be strong and durable, but easily and inexpensively repairable when they do break “For many people, an appropriate, well-designed and well-fitted wheelchair can be the first step towards inclusion and participation in society.” WPACs will be trained and expected to implement and train others locally in WHO Wheelchair provision standards.

  • Ankur Wate and Don Cesareo | RoughRider in the Amazon Jungle

Elder Makes Ancestral Trip to the Amazon in a RoughRider Wheelchair!

May 18th, 2018|Comments Off on Elder Makes Ancestral Trip to the Amazon in a RoughRider Wheelchair!

Ankur Wate and Don Cesareo Whirlwind was contacted  last summer by Joshua Van Winkle about a wheelchair that could handle the rugged terrain of the Amazon jungle. He was planning an ancestral trip

  • Eric Logan in the Jungle - RoughRider in the Philippines

Congratulations to all the WINNERS of the RoughRider 2017 Best Video & Story Contest!

May 1st, 2018|Comments Off on Congratulations to all the WINNERS of the RoughRider 2017 Best Video & Story Contest!

Eric Logan - WINNER of the ROUGHRIDER BEST PHOTO CONTEST! Eric's photo was taken at Surigao del Norte in Philippines. He won $50 USD OR free push handle extenders for every photo that we used in 2017 and 2018!

Alejandro Menéndez Finds Independence and Freedom with his Rugged-Terrain RoughRider Wheelchair

April 12th, 2018|Comments Off on Alejandro Menéndez Finds Independence and Freedom with his Rugged-Terrain RoughRider Wheelchair

At Whirlwind we love hearing from people whose lives have been changed by the RoughRider wheelchairs we are able to provide for them. When our rugged-terrain wheelchair allows someone to gain a greater sense

  • Urgent Disability Situation In Sweden

Emergency Alert: Swedish Government Cutting Personal Assistance Services

March 9th, 2018|Comments Off on Emergency Alert: Swedish Government Cutting Personal Assistance Services

Emergency Alert: Swedish Government Cutting Personal Support and Service for People with Disabilities There is an emergency alert situation emerging in Sweden. The Swedish Government  is cutting personal and support services for people with