FAQ

FAQ 2017-07-19T22:20:25+00:00
The only parts of your RoughRider that cannot be locally repaired or replaced are the caster wheels which you can order directly from RoughRider America, our sales agent. The bearings can be purchased online or at an automotive store; Tires and spokes and rims can be purchased from a bicycle shop. The hub is a special wheelchair hub and should be used when building a new wheel. A bicycle or wheelchair repair shop can replace any of the rear wheel parts. All other nuts and bolts can be purchased either from a local hardware store or online. Be sure to check the parts specifications on our website before purchasing.
The RoughRider comes with a 1-year manufacturer’s warranty. We will replace or repair at our discretion.
Returns for refunds are allowed only if the box has not been opened. However, we will list the chair on our website for free for you to sell to a third party. Our only role will be to list the chair.
If you order the wrong size, we can sell you a replacement x-brace with upholstery.
Whirlwind has no formal relationship with San Francisco State University since July 2014.
100% of donations made by check go to Whirlwind. A small fee is deducted from donations made by credit card or PayPal.
https://www.youtube.com/watch?v=ts366TRb51Y
Rough Rider Assembly from Whirlwind Wheelchair on Vimeo.

To save a copy of this video, go to Https://Vimeo.com/37147437 click the “download” button, and select the file size you want.

Download Assembly Guide Large Format 22″ X 17″
Download Assembly Guide Letter Size: 8.5″ X 11″

Currently, WPAC Managers and provision trainers will need to have an advanced level of English proficiency as training will be conducted in English. Management forms and documents will need to be completed in English. We plan to develop Spanish Language training capacity in the future.
Wheelchair provision for the World Health Organization refers to the process of providing a wheelchair to the user, from assessment by qualified provider, to fitting and user training, and continuing on with the availability of services for followup and repair. You can learn more about provision, including design and manufacturing of appropriate products by reading the WHO Guidelines on the Provision of Manual Wheelchairs.

Whirlwind recognizes that it is not enough to simply give or even sell a wheelchair. Wheelchair users need their chairs to be comfortable, no wider than necessary so they can easily push them and pass through narrow doorways, a cushion especially if they lack sensation in their buttocks, the proper back height and tension for good posture, custom rear wheel position for optimal pushing and safety, and training in how to use their wheelchairs. They also need their chairs to be strong and durable, but easily and inexpensively repairable when they do break “For many people, an appropriate, well-designed and well-fitted wheelchair can be the first step towards inclusion and participation in society.” WPACs will be trained and expected to implement and train others locally in WHO Wheelchair provision standards.

Newsnotes July 2017-Enter Whirlwind RoughRider Contest Today!

July 12th, 2017|0 Comments

Enter Whirlwind RoughRider Contest Today !  

2016 Annual Newsletter

November 23rd, 2016|0 Comments

In this issue: Supporting the Peace Process in Colombia International Development and Humanitarian Assistance OmniRider™ Wheelchair Design Update If Bike Wheels Could Be Used on Wheelchairs SF Homeless Get Wheelchairs Repaired RoughRiders® in our National

2015 Annual Newsletter

January 4th, 2016|0 Comments

In this issue: Introducing the Whiz Kid™ (Em)Powering RoughRiders in Tbilisi, Georgia The Whirlwind-Huckstep: A Lifelong Chair? Bringing the RoughRider to India Announcing Whirlwind's New Board of Directors Download the 2015 Newsletter here.

What Makes the RoughRider a Different Kind of Wheelchair? (Part I)

June 4th, 2013|0 Comments

Whirlwind Wheelchair puts users in the center of the design process.  As such, the RoughRider has evolved out of the most common user needs we found.  This is the first installment in a series that